Copyright infringement notices

Scope of this policy

PDFlora provides tools that work on files supplied by the person using them. Most tools run entirely in your browser and never upload your file. Four converters (Word, Excel, PowerPoint and HTML to PDF) upload the file over HTTPS, process it in a private temporary folder and delete it automatically once the result has been delivered.

We do not host, publish, index or share user files. Result files exist only in the browser session of the person who created them or, for the four server converters, as a short-lived temporary job. Because of this, there is normally no user-uploaded work on pdftools.capriapp.app that we could locate, view or take down.

This policy follows the general notice-and-takedown approach used by many countries, including the notice and counter-notice framework of the United States Digital Millennium Copyright Act (DMCA). It is a description of our own procedure, not legal advice.

What kind of complaints we usually see

Since user files are processed privately and are not published by us, complaints that we can act on usually fall into two groups.

• Content of the site itself, for example a text, image, icon or layout on pdftools.capriapp.app that you believe copies your work.
• Misuse of the tools, for example someone using a tool to remove protection from, or to reproduce, material they have no right to copy. We cannot see the files that people process, but we can act on reliable information about abuse of the service.

What a notice must contain

To let us assess a claim, please send a written notice to hello@capriapp.app that includes the following information. Incomplete notices may delay our response or make it impossible to act on them.

• Your name, your role (owner or authorised agent) and an email address where we can reach you.
• A description of the copyrighted work you say has been infringed, with a link or reference to where the original can be seen.
• The exact location on pdftools.capriapp.app of the material you say infringes, given as a full URL or a clear description, so that we can find it.
• A statement that you have a good-faith belief that the use is not authorised by the copyright owner, its agent or the law.
• A statement that the information in the notice is accurate and, under penalty of perjury or the equivalent in your country, that you are the owner or authorised to act for the owner.
• Your physical or electronic signature (a typed full name is sufficient).

Where to send a notice

Send notices by email to hello@capriapp.app with the words 'Copyright notice' in the subject line. Please write in English, French, Spanish or Arabic. Do not attach the disputed files unless they are needed to identify the work, and do not send us documents containing sensitive personal data that are not necessary for the claim.

We do not accept notices through social media or by other channels, because we cannot verify them reliably.

What we do when we receive a notice

We review each complete notice promptly. If the notice identifies material on pdftools.capriapp.app that appears to infringe, we may remove or disable access to it while we investigate. We may forward a copy of the notice, including your contact details, to the person responsible for the material, and we may keep a record of it.

If a notice concerns the misuse of a tool, we may apply the measures described in our acceptable use policy, such as rate limiting or blocking access. We will tell you in general terms what action was taken, but we cannot disclose the contents of files, because we do not keep them.

Counter-notice

If material was removed and you believe this was a mistake or that you are entitled to use it, you may send a counter-notice to hello@capriapp.app. It should include your name and contact details, a description of the material and where it appeared before removal, a statement that you believe in good faith that the removal resulted from a mistake or misidentification, and your signature.

We may pass the counter-notice to the person who sent the original notice. If that person does not inform us within a reasonable period that they have started legal proceedings, we may restore the material. Where the law of your country requires a specific counter-notice format or consent to a court, you are responsible for meeting those requirements.

Repeat infringers

We may block access for users or sources of traffic that are repeatedly and credibly reported for infringing the rights of others through our service. Because we do not have user accounts, this is done through technical measures such as rate limiting or blocking abusive requests.

Good faith and misrepresentation

Please send a notice only if you are the rights holder or are authorised to act for them, and only after considering whether the use may be allowed by law, for example under an exception or limitation to copyright. Knowingly making a false claim that material is infringing, or that it was removed by mistake, can lead to liability for damages, including costs and legal fees, under the laws of many countries.

We may decline to act on notices that are abusive, incomplete, unclear or clearly unfounded. Nothing on this page limits any right you may have under the law.